Enable headset support for Amazon Alexa and locate your lost headset with new Find With Tile support (Voyager 4200 Series, Voyager 4300 Series, and Voyager 5200 Series) – support by region may vary. Voyager 5200 UC Bluetooth headset User Guide.Change language option for your voice prompts (Poly Sync 20, Poly Sync 40, Voyager Focus 2, Voyager 3200 Series, Voyager 4200 Series, Voyager 4300 Series, Voyager 5200 Series, Voyager 6200 Series, Voyager 8200 Series, Voyager Edge and Voyager Edge UC).Wirelessly update your device firmware from your smartphone (Poly Sync 20, Poly Sync 40, Voyager Focus 2, Voyager 3200 Series, Voyager 4200 Series, Voyager 4300 Series, Voyager 5200 Series, Voyager 6200 Series and Voyager 8200 Series only).Now, IT can gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all. Manage smart sensor options (not available on Poly Sync 20, Poly Sync 40, Voyager 4200 Series, Voyager 4300 Series and Voyager 6200 Series) Plantronics Manager Pro is a web-based service that provides IT staff with easy ways to monitor, manage, and maintain their audio device environment.Use Find MyHeadset to locate your misplaced headset using an audible tone or the BackTrack feature (not available on Poly Sync 20 and Poly Sync 40) You can update the firmware on your Voyager 5200 by downloading the Plantronics HUB for iOS/Android app to your mobile phone.This portal will be live until November, when we'll move to the HP Customer Support site. If your Voyager 5200 headset was ordered from us, contact us today and we will have a replacement expedited.Get the following features for Poly Sync 20, Poly Sync 40, Voyager Focus 2, Voyager Edge, Voyager Edge UC, Voyager Legend (Android only), Voyager Legend UC (Android only), Voyager Focus UC, Voyager 3200 Series, Voyager 4200 Series, Voyager 4300 Series, Voyager 5200 Series, Voyager 6200 Series and Voyager 8200 Series: Voyager 5200 Series Poly, formerly Plantronics & Polycom Accessibility Skip to content Poly has joined the HP family From August 7, 2023, Poly Support contact options will connect you to HP. If it's been under a year, visit Plantronics warranty service to request a replacement. Plantronics Hub: 3.98.0 and higher, must be installed locally Plantronics Manager Pro: 3. Voyager 5200, Standard (P/N: 203500-101) Voyager 5240, includes case (P/N: 203800-05) Voyager 5200 Series. If you've had your headset over a year, then you will be past the 1 year warranty period and need to purchase a new headset. If neither of these troubleshooting steps help your Voyager 5200 headset get back to working right, most likely the headset is defective. ![]() How to update your Plantronics headset using the Plantronics Hub Is your Voyager 5200 no longer working after the troubleshooting steps below?Ĭonsider ordering a replacement headset that many customers are now switching to. Update the firmware in your Voyager 5200 by clicking in the Plantronics Hub "Notifications" then either hit update or "check for updates" Plug your Voyager 5200 headset into the computerģ. If not follow the Voyager 5200 firmware update. Re-pair the Voyager 5200 headset to your cell phoneĥ. A tone means the sensors need to be reset. A talk time voice alert means sensors are working. Unpair the Voyager 5200 headset from your cell phoneĤ. Wearing the Voyager 5200, tap the call button to test sensors. ![]() If your Plantronics Voyager 5200 headset stopped working properly, there's two troubleshooting solutions you can try.įor other helpful guides visit the Plantronics Voyager 5200 resource center Voyager 5200 Resetġ. BlueParrott B450-XT Noise Cancelling Bluetooth Headset 125.99 (List Price 169.99) Plantronics Voyager Legend Bluetooth Headset 69.99 (List Price 99.99) Newbee Bluetooth Headset 14.
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